Hassle-Free Returns
Quality is our promise. If something's not right, we'll take care of it.
Effective Date: 08 February 2026 | Version 1.0
Free Pickup
We'll collect defective items at no cost
Fast Processing
2-3 business days review time
Fair & Transparent
Clear guidelines, no hidden terms
Quality First
At Clarova, we curate every product with care. Our no-return model helps us maintain premium quality and competitive pricing. However, we understand that sometimes things go wrong during shipping or manufacturing.
That's why we accept returns for damaged or defective products—because your satisfaction matters.
We Accept Returns When
Damaged on Arrival
Product arrived broken or damaged
Defective Product
Manufacturing defects or malfunctions
Wrong Item Sent
We sent you the incorrect product
⏰ Act Fast: Contact us within 48 hours of delivery to initiate your return.
5 Easy Steps to Return
📧 Email Us
Send photos/videos to hello@clarova.in with your order number
🔍 We Review
Our team checks your request within 2-3 business days
✅ Get Approved
Receive email confirmation with return instructions
📦 Free Pickup
We arrange pickup at no cost to you
💰 Get Refund
Money back or exchange after inspection
📋 Return Checklist
For a smooth return, please ensure:
❌ When We Can't Accept Returns
To maintain fairness and quality standards, we cannot accept returns for:
💡 Tip: Please inspect your order carefully upon delivery and contact us immediately if there's an issue.
Free Return Pickup
If your return is approved due to damage or defect, we'll arrange pickup at absolutely no cost to you. We take responsibility when things go wrong.
Prefer an Exchange?
After inspection, you can choose:
Same Product
Get a replacement
Different Product
Equal or higher value
Store Credit
For future purchases
Our Promise
We inspect every return fairly and transparently. Our goal is to resolve issues quickly and keep you happy. Your trust in Clarova means everything to us.
By placing an order on Clarova, you confirm that you've read and agreed to this Return Policy.